![]() Confirm you have the correct password for your Wi-Fi router when completing the setup in the App.Once on the product's details page, factory restart instructions can be found on the Support tab. For your product's specific restart instructions enter your model number in the search bar at the top of any page. If you changed your Wi-Fi network you may need to complete a factory restart to reset the Wi-Fi settings.It might also be helpful to restart your wireless router. During setup your weather station and router should be in close proximity.For more information on 2.4 vs 5 GHz connections click HERE Note: Routers and mobile devices may use different methods to identify or specify band connection. The station itself cannot ultilize the 5GHz Wi-Fi bands that most dual-band routers offer. If possible, confirm that your mobile device is connected to a 2.4GHz (802.11 b/g/n) Wi-Fi band before trying to connect your station to the La Crosse View™ app.The Sensor and Wi-Fi data will not occur when running on batteries. The weather station display requires a power cord in order to connect.Please also note the following before beginning. The App will walk you through the Wi-Fi connection process. Indicate if your app is updating correctly.If that is unsuccessful, please fill out the form HERE and include the below information in the Detailed Description section. Re-install the batteries once the correct time is displayed.During this time you will see your wi-fi icon go from blinking to solid and NWS/NIST services will re-connect. Once the unit is powered, the display will need to re-establish connection.Press the LIGHT button 5 times to discharge any stray current.If you are using your station connected to the internet, try power-cycling the device to reset the time: If you are using the station as a stand-alone Weather Station, the time will need to be manually set. ![]() ![]() If your weather station did not update for DST, please confirm that the station is connected to Wi-Fi and you did not opt out of weather and time updates in the App. My Weather Station did not update for DST Having trouble viewing this video? Click here to view this on YouTube. Daylight Saving Time/ My station did not update for Daylight Saving Timeĭaylight Saving Time/ My station did not update for Daylight Saving Time.La Crosse View™ Troubleshooting Frequently Asked QuestionsĬlick HERE to see a list of frequently asked questions and solutions. ![]()
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